04 Nov 2016

  Instructional Designer and Training Consultant I'm sure you've experienced poor design at some point in your life. You'll find a good example of poor design in bathroom sinks across the world. After you've washed your hands, you reach round the taps to find the button that pushes the plug out. But?soon discover there is no button. It turns out you have to dip your hands back...

30 Oct 2016

corporate trainers shanghai
As many sales people will agree, one of the most common objections that customers raise is with price. This is a hurdle that has to be overcome for a business transaction and co-operation to take place. It can be a time consuming and stressful negotiation if it carried out incorrectly.           A price negotiation is actually a very great ...

08 Oct 2016

sales client referrals
Often when selling we avoid asking for referrals because it may feel awkward. Sometimes we just don’t know how to ask. It is widely known that referrals provide the greatest sales leads as they are usually invited by an already happy customer, therefore it is worth overcoming your your phobia of this to start encouraging satisfied customers for accelerated sales growth.   ...

13 Apr 2016

sales training
Last night, whilst relaxing with the wife and dog, the movie “The Martian,” starring Matt Damon came on tv. Damon’s character "Watney" is an astronaut trained who is abandoned on Mars. Watney has to survive on Mars and obviously food is limited, therefore he must stretch his food rations as best he can until help arrives. All he has are his wits and a few resources including his mental t...

13 Apr 2016

sales calls training
Extensive research has shown that sales people never truly reach their ultimate performance potential without the use of a well defined sales call procedure. They need this in place to follow and build upon. Having the chat and “Winging it” works for some sales people some of the time. Often though it can have grim consequences, resulting in lost sales, extended sales cycles and profit m...

04 Aug 2015

You’ve just sat down to watch your finance manager Carol deliver her annual report. She cracks a joke about how there are some worried faces in the audience. You laugh and think that was funny. She shows a slide with her agenda for the day. Your mind takes in the slide whilst you can just about make out sounds coming from her mouth. She moves to the next slide and it’s a table with lots ...

01 Jun 2015

Does this sound familiar? Slide 1, a quote by some famous person. Slide 2, some persuasive statistics. Slide 3, a long list of tips. Slide 4, instructions for an activity. Slide 5, some debrief questions. Slide 6, another long list of tips. Slide 7, another long list of tips. Slide 8, another long list of tips.?And one final list of tips on Slide 9. What I am describing here is a lack o...