Becoming an Effective Manager

2 Day Program

Introduction

Who is this for?

Recently promoted or newly hired managers. This is their first managerial position in this company and they need some help getting settled. They would benefit from a more methodical approach to managing their team.

 

What will they learn?

A series of tools and skills for developing and managing a team. They will have greater insight into how to make their teams more effective. They will also have greater confidence in their ability to lead others.

How is this different to other courses?

• Experiential delivery approach allowing them to see the concepts in action and practice applying them
• Optional DISC assessment to develop greater awareness of themselves and their team members
• Instantly applicable tools
• Utilise personal case studies for immediate application

What are the benefits?

• More confident managers
• Increased team motivation, cohesion and effectiveness
• Increased productivity
• Faster developing people

Trainer – Jamie D

 

 

 

 

 

Objectives

• Increase self awareness and awareness of team members
• Adapt management approach according to different people and situations
• Increase team motivation
• Delegate effectively
• Give effective feedback
• Handle difficult conversations more effectively

Topics

1. Transitioning to Management
2. Managing Different Personalities
3. Adapting Your Management Approach
4. Motivating a Team
5. Effective Delegation
6. Giving Feedback
7. Coaching for Performance
8. Handling Difficult Conversations

 

Agenda

Day 1 Morning

Transitioning to Management

Format: Presentation and Class Discussion

• The difference between Managing and Leading
• The Katz and Kahn model
• Assessing how our work focus changes as we move up

Managing Different Personalities

Format: Experiential Activity, Group Activity and Class Discussion

• The DISC Model
• Recognising our style and our team members’ style
• Adapting to other people’s styles

 

Day 1 Afternoon

Adapting Your Management Approach

Format: Experiential Activity, Group Activity and Class Discussion

• Blind Man’s Tower Game
• Directive and Supportive Behaviours
• The Skill Will Matrix
• Adapting our management approach to our different team members

Motivating a Team

Format: Presentation, Individual Practice and Group Discussion

• Herzberg’s Two Factor Theory
• Sphere of Control
• Creating a motivation plan for different team members

 

Day 2 Morning

Effective Delegation

Format: Experiential Activity, Group Discussion and Individual Practice

• Giving Instructions Game to identify the principles of effective delegation
• Applying the principles of effective delegation
• Creating a delegation plan for our team members
• Giving Feedback

Format: Presentation, Individual Practice and Group Discussion

• Describing behaviours specifically
• The OIR Model (Observation, Impact, Recommendation)

 

Day 2 Afternoon

Coaching for Performance

Format: Presentation, Individual Practice and Group Discussion

• 7 Step Conversation Approach
• Asking Coaching Questions
• Active and Reflective Listening

Handling Difficult Conversations

Format: Presentation, Individual Practice and Group Discussion

• 5 Ways of Managing Conflict
• Managing stress and negative emotions

Assertiveness techniques

FAQs – Frequently Asked Questions

• Can this course be held at our offices?
  Yes all of our courses can be held at your workplace. We also have workshops and customized training options. If you wish to know more please contact us.

• Will I need to bring anything on the day?
  No you do not need to bring anything apart from yourself and your eagerness to learn. We will provide the rest including pens, worksheets and also lunch.

• What if I decide to cancel? Can I receive a refund?
  Due to limited places and availability for each session, you will only be able to cancel by providing us with 2 weeks advance notice of the set date to receive a full refund however you will be able to rearrange and attend a later upcoming course by providing us with at least 72 hours notice.

• Where are your training locations?

Currently we have training locations in some of the major cities of China, Hong Kong, the UK and Ireland.

If this course is of interest to you then please contact us for more information.