Becoming an Effective Manager
2 Day Program
Introduction
Who is this for?
Recently promoted or newly hired managers. This is their first managerial position in this company and they need some help getting settled. They would benefit from a more methodical approach to managing their team.
What will they learn?
A series of tools and skills for developing and managing a team. They will have greater insight into how to make their teams more effective. They will also have greater confidence in their ability to lead others.
How is this different to other courses?
- Experiential delivery approach allowing them to see the concepts in action and practice applying them
- Optional DISC assessment to develop greater awareness of themselves and their team members
- Instantly applicable tools
- Utilise personal case studies for immediate application
What are the benefits?
- More confident managers
- Increased team motivation, cohesion and effectiveness
- Increased productivity
- Faster developing people
Trainer – Jamie D
Objectives
- Increase self awareness and awareness of team members
- Adapt management approach according to different people and situations
- Increase team motivation
- Delegate effectively
- Give effective feedback
- Handle difficult conversations more effectively
Topics
- Transitioning to Management
- Managing Different Personalities
- Adapting Your Management Approach
- Motivating a Team
- Effective Delegation
- Giving Feedback
- Coaching for Performance
- Handling Difficult Conversations
Agenda
Day 1 Morning
Transitioning to Management
Format: Presentation and Class Discussion
- The difference between Managing and Leading
- The Katz and Kahn model
- Assessing how our work focus changes as we move up
Managing Different Personalities
Format: Experiential Activity, Group Activity and Class Discussion
- The DISC Model
- Recognising our style and our team members’ style
- Adapting to other people’s styles
Day 1 Afternoon
Adapting Your Management Approach
Format: Experiential Activity, Group Activity and Class Discussion
- Blind Man’s Tower Game
- Directive and Supportive Behaviours
- The Skill Will Matrix
- Adapting our management approach to our different team members
Motivating a Team
Format: Presentation, Individual Practice and Group Discussion
- Herzberg’s Two Factor Theory
- Sphere of Control
- Creating a motivation plan for different team members
Day 2 Morning
Effective Delegation
Format: Experiential Activity, Group Discussion and Individual Practice
- Giving Instructions Game to identify the principles of effective delegation
- Applying the principles of effective delegation
- Creating a delegation plan for our team members
- Giving Feedback
Format: Presentation, Individual Practice and Group Discussion
- Describing behaviours specifically
- The OIR Model (Observation, Impact, Recommendation)
Day 2 Afternoon
Coaching for Performance
Format: Presentation, Individual Practice and Group Discussion
- 7 Step Conversation Approach
- Asking Coaching Questions
- Active and Reflective Listening
Handling Difficult Conversations
Format: Presentation, Individual Practice and Group Discussion
- 5 Ways of Managing Conflict
- Managing stress and negative emotions
Assertiveness techniques
FAQs – Frequently Asked Questions
- Can this course be held at our offices?
Yes all of our courses can be held at your workplace. We also have workshops and customized training options. If you wish to know more please contact us.
- Will I need to bring anything on the day?
No you do not need to bring anything apart from yourself and your eagerness to learn. We will provide the rest including pens, worksheets and also lunch.
- What if I decide to cancel? Can I receive a refund?
Due to limited places and availability for each session, you will only be able to cancel by providing us with 2 weeks advance notice of the set date to receive a full refund however you will be able to rearrange and attend a later upcoming course by providing us with at least 72 hours notice.
- Where are your training locations?
Currently we have training locations in some of the major cities of China, Hong Kong, the UK and Ireland.
If this course is of interest to you then please contact us for more information.