Emotional Intelligence Training

Scientific breakthroughs and recent studies show that that Emotional Intelligence is a strong predictor of both life and workplace success.

It is becoming increasingly apparent also that Emotional Intelligence (EQ/EI) competencies are at the heart of success and essential in developing workplace relationships and productivity.

emotional intelligence

Many are already aware of the enlightening statistics following the research and findings of Daniel Goleman who initially brought EQ into the limelight with his initial publication of “Why it can matter more than IQ” in 1995.

More recently, the World Economic Forum has published their “Future of Jobs” report which states that by 2020, the top ten employment skills will be centered around emotionally intelligent capabilities.

A person with high technical knowledge in any given subject does not automatically have natural ability to manage teams or even work well with others within a team to effectively realise their true potential.

Companies, HR, managers and staff members are becoming increasingly aware that there is a missing piece to the puzzle. EQ is now realised as even more essential throughout the world than the 100 year old concept of IQ.

Emotional Intelligence is proving itself to be a far more critical skill which yields results and correlates to ongoing health, happiness and productivity. These benefits are often found with direct links to success. Furthermore, Emotional Intelligence is a skill that can be learned and developed on a day to day basis.

Schools, universities and businesses alike are now integrating Emotional Intelligence into their curriculum and training.

An “Emotionally Intelligent” individual is one that has the understanding, skills and tools available to them which help them to realise and manage their own emotions as well as the emotions of those around them even when placed in exceptionally difficult circumstances or under intense pressure.

emotional intelligence

We at Ultimahub along with our partners have created Emotional Intelligence training workshops, assessments, games and activities which focus on developing the essential areas of Emotional Intelligence.

 

 

EMOTIONAL INTELLIGENCE

Modules:

Module 1: Self Awareness – Learning Objectives

  • Learn about the anatomy of an emotion and how emotions and thoughts work together to influence behaviors
  • Understand the link between emotional intelligence and success in life
  • Discern the difference between automatic, limbic decisions and intentional, conscious decisions
  • Discover when your automatic processes serve you well, and when they need to be better managed
  • Practice agile thinking, increasing self-awareness and intentional thinking

Module 2: Self Management & Motivation Learning Objectives

  • Harness the power of emotional states: fear, anxiety, determination & motivation
  • Practice Self Management & Motivaional techniques to display empathy and become more productive
  • Develop ideas and theories to become effective using body, focus and language

Module 3: Social Awareness Learning Objectives

  • Empathy: understanding the other person’s emotions, needs and concerns.
  • Organizational Awareness: the ability to understand the politics within an organization and how these affect the people working in them.
  • Situational Awareness: the ability to understand and meet the needs of clients and customers.

Module 4: Relationship Management & Leadership

  • Explore the connection between emotional intelligence and leadership
  • Define and apply the EQ leadership models
  • Identify ideal competencies required to develop efficient leaders
  • Learn tools for developing the visionary leadership style
  • Learn tools for developing the coaching leadership style
  • Learn how to apply leadership styles to varying situations
  • Manage unconscious bias and create a culture that respects diversity and inclusion
  • Develop strategies for creating a motivating and engaged culture

 

About The Trainer:

emotional intelligence

Testing, Assessments & Certification:

  • As an optional extra, Ultimahub provide an online “Emotional Intelligence” assessment test which is available for you to take online at any time.Upon completion of the assessment you will be emailed a full report which details your “Strengths, Weaknesses, Opportunities and Strengths” in relation to your overall current Emotional Intelligence levels. The test and report can be carried out in either English or Chinese.Please let us know if you would like to book this as we will provide further information.
  • EQ Course completion certificates are issued to all candidates who complete all 4 EQ modules

Booking This Course and the Online Assessment:

The 4 module course is 18 hours in total. Ideally it is carried out in 4 sessions. (1 session per module).

However we also offer an 8 session option (2 sessions per module).

The complete course cost including all materials and completion certificate is priced at RMB27,000 including fapiao.

For more details and to book please contact us.

Learning Objectives

  • Recognise and effectively use emotional understanding to shape professional interactive responses
  • Pinpoint, manage and maintain emotional behaviour to impact office relationship situations
  • Infuse empathy to develop strong team player mindset and communication
  • Integrate emotional insights to better manage yourself and your staff
  • Utilise EQ insight to improve overall decision making

 

Expanding Emotionally Intelligent Personal Awareness

  • Identify and pinpoint emotions as well as their levels of intensity
  • Analyse emotions cognitively along with their physiological manifestations
  • Recognise emotional triggers to formulate emotionally intelligent strategies

 

Emotional Intelligent Engagement to attain and establish Impact

  • Identify the impact that our EQ has when building relationships
  • Utilise Emotionally Intelligent Rapport skills
  • Practice empathetic listening to build and maintain empathy

 

Demonstrate Emotionally Intelligent Stress Diversion and Resilience

  • Recognise stress as a set of controllable rules that have positive and/or limiting effects
  • Practice pro-active stress alleviation techniques to remain emotionally balanced
  • Define workplace resilience and understand it’s impact on team productivity

Emotional intelligence mind map

Healthy Conflict Resolve and Team Collaboration Using Emotional Intelligence

  • Recognise central roles in relationship maintenance and development to achieve discussion success
  • Identify emotionally intelligent strategies to develop healthy results from conflict
  • Demonstrate collaborative attitude in work through the application of Emotionally Intelligent actions

Bringing It All Together

Grasping the holistic understanding of Emotional Intelligence skills and tools to deal with complex situations and challenging opportunities.

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